There are two unique ways of re-opening a check in onePOS. Both ways are described below:
Re-Opening Through Server Menu
- Log in as a server
- Select ‘Server Menu’
- Select ‘Re-open Check’ or ‘Last’ if it was the last check that you opened.
- You will see a list of closed checks with an arrow beside each check.
- Select the check you want to open.
Re-Opening Through Manager Menu
- Slide manager card or enter manager’s number
- Select “Reopen Check’ on the Manager Menu
- You will see a list of closed checks with an arrow beside each check.
- Select the check you want to open.
The second option(Re-Opening Through Manager Menu) is NOT recommended as the table might become associated with the manager re-opening the check, instead of the server who originally opened the check. You may also watch the video below for more assistance.